Terms & Conditions

Terms & Conditions

Last Updated: December 29, 2025

By booking an expedition with Alpinist Climber Expeditions (ACE), you (the "Client") agree to the following terms. Please read these carefully, as mountaineering in extreme environments involves significant risk.


1. Booking and Payment

  • Deposit: A non-refundable deposit of 30% is required at the time of booking to secure your permit and logistics.
  • Final Payment: The remaining balance must be paid in full no later than 60 days prior to the expedition departure date.
  • Currency: All prices are quoted in USD. ACE is not responsible for fluctuations in exchange rates or bank transfer fees.

2. Cancellation & Refund Policy

  • Client Cancellation: If you cancel more than 60 days before departure, only the deposit is forfeited. Cancellations within 30–60 days are subject to a 50% refund (excluding deposit). No refunds are issued for cancellations within 30 days of departure.
  • Expedition Interruption: No refunds are provided if a client leaves the expedition early, whether voluntarily or involuntarily (e.g., altitude sickness, injury, or lack of fitness).
  • Company Cancellation: If ACE cancels an expedition due to internal reasons, a full refund will be provided. ACE is not liable for personal expenses like international flights.

3. Inherent Risk & Waiver of Liability

  • Nature of the Activity: The Client acknowledges that mountaineering involves inherent risks, including but not limited to: avalanches, rockfalls, extreme weather, equipment failure, and high-altitude illnesses (HAPE/HACE).
  • Assumption of Risk: The Client voluntarily assumes all risks associated with the expedition.
  • Liability Release: ACE, its directors, and guides shall not be held liable for any injury, illness, death, or loss of personal property during the expedition.

4. Medical and Physical Fitness

  • Honesty of Disclosure: The Client must provide an accurate medical history. ACE reserves the right to disqualify a client without refund if undisclosed medical conditions are discovered.
  • Guide Authority: The Lead Guide has absolute authority to stop a client from proceeding further if their health or lack of technical skill poses a danger to themselves or the team.

5. Mandatory Insurance

  • Rescue Insurance: All clients MUST have a comprehensive insurance policy that covers high-altitude helicopter evacuation (up to 6,000m+) and repatriation.
  • Proof of Coverage: Valid insurance certificates must be submitted to ACE 30 days before the expedition start date.

6. Itinerary Changes

  • Force Majeure: ACE reserves the right to modify the itinerary due to weather, mountain conditions, political instability, or government restrictions. No compensation is offered for such changes, as safety is our primary priority.

7. Governance and Law

  • This agreement is governed by the laws of Nepal. Any legal disputes arising from these terms shall be settled in the courts of Kathmandu, Nepal.
CLIENT STORIES

Testimonials

What Our Clients Say About Us

5/5

I have been dreaming of climbing Everest since I was a young boy, and after years of preparation and searching for the right team, I finally found Alpinist Climber Expeditions. From the very first email I sent to Prakash and his team, I knew I was in the right hands.I have been dreaming of climbing Everest since I was a young boy, and after years of preparation and searching for the right team, I finally found Alpinist Climber Expeditions. From the very first email I sent to Prakash and his team, I knew I was in the right hands.I have been dreaming of climbing Everest since I was a young boy, and after years of preparation and searching for the right team, I finally found Alpinist Climber Expeditions. From the very first email I sent to Prakash and his team, I knew I was in the right hands.I have been dreaming of climbing Everest since I was a young boy, and after years of preparation and searching for the right team, I finally found Alpinist Climber Expeditions. From the very first email I sent to Prakash and his team, I knew I was in the right hands.

4/5

Professional, friendly, and incredibly knowledgeable guides. The best trekking experience I have ever had in my life

4/5

very good

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