Privacy Policy
Last Updated: December 29, 2025
At Alpinist Climber Expeditions (ACE), we recognize that the trust you place in us for your safety on the mountain extends to the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
1. Information We Collect To provide world-class expedition services, we collect various types of information:
- Personal Identification: Name, date of birth, nationality, and passport copies (required for peak permits and government clearances).
- Contact Information: Email address, phone number, and physical billing address.
- Medical & Physical Data: Given the extreme nature of our expeditions, we collect detailed medical histories, blood types, current medications, and physical fitness levels to ensure guide safety and emergency preparedness.
- Emergency Contacts: Name and contact details of your next of kin.
- Payment Details: Credit card or bank transfer information (processed via secure, encrypted third-party gateways).
2. How We Use Your Information Your data is used strictly for the operational success of your journey:
- Permit Acquisition: Sharing your passport details with government tourism boards (e.g., Department of Tourism, Nepal) to secure climbing permits.
- Safety Protocols: Providing your medical background to your Lead Guide (e.g., Prakash Sherpa) so they can monitor your health at high altitudes.
- Logistics: Booking domestic flights, helicopter charters, and hotel accommodations in your name.
- Communications: Sending expedition updates, gear list requirements, and training advice.
3. Data Sharing & Third Parties We do not sell your data. We only share information with partners essential to your expedition:
- Insurance Providers: If you purchase rescue insurance through our partners.
- Medical Facilities: In the event of a high-altitude evacuation or hospitalization.
- Government Authorities: As required by law for expedition registration and environmental compliance.
4. Data Security & Retention We implement industry-standard security measures, including SSL encryption and secure server hosting. We retain your personal data only for as long as necessary to fulfill the purposes of the expedition and to comply with legal, accounting, or reporting requirements.
5. Your Legal Rights Under international data protection laws (including GDPR), you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we fix any inaccurate or incomplete information.
- Erasure: Request the deletion of your data once the expedition and legal obligations are complete.
- Withdrawal of Consent: You may withdraw consent for marketing communications at any time.
6. Cookies and Tracking Our website uses cookies to enhance your browsing experience, analyze site traffic, and remember your preferences for future visits. You can choose to disable cookies through your browser settings, though this may affect site functionality.
7. Contact Us For any questions regarding this Privacy Policy or the handling of your data, please leave us inquiry.
